Privacy Policy
Internet Overseer
This document describes the procedures our development team follows to manage, use, and gather personal data from our users ("you") in relation to our Internet Overseer services. It does not apply to our website or other products. Please note that this policy may be updated, and we encourage you to review it regularly. Any changes will be communicated through email, in-app notifications, or other appropriate methods, with your consent.
DATA WE DO NOT COLLECT
We are committed to being transparent about the data we refrain from collecting. Notably, we do not track or store information about your activities while using the VPN, such as the apps, services, or websites you access. Additionally, we do not retain logs of your original IP addresses, the IP addresses of VPN servers, or any DNS queries.
DATA WE COLLECT
At Internet Overseer, we prioritize the privacy and security of our users. We are dedicated to maintaining clear and transparent communication about the data we collect, its purposes, and why it is necessary.
USER ACCOUNT INFORMATION
Registration Date: This is automatically recorded when you create an account (e.g., 2018/09/01).
Subscription Information: This includes details such as the duration of your subscription, which is logged automatically upon signing up (e.g., 2018/09/01 - 2018/10/01).
This data is collected to help us provide you with efficient customer support.
DEVICE AND APP USAGE DATA
Each time you open the Internet Overseer app, we record certain details, such as the version of your operating system (e.g., iOS 11.3.1-10,000,000) and the version of the app you are using (e.g., Version 6.1_132_432908b). We also track daily interactions (e.g., 2018/09/01-19,000,000) and gather geodemographic data from the App Store and Google Play Store (e.g., US-100,000,000). This information helps us understand user preferences, guides our product development, and enhances the overall user experience and functionality of the app.
VPN USAGE DETAILS
Each time you connect with our VPN, we automatically identify the server location (e.g., US-California server 1) and log the connection time (e.g., Connected@15:30 2018/05/15). We also record any connection issues (e.g., Error_Userdoesnotallowconfiguration) and the network type used (e.g., 4G), according to our analytics provider. These details are crucial for troubleshooting and enhancing the quality of our VPN service. To protect your privacy, we delete this information from our systems after 96 hours.
FURTHER DATA COLLECTION
We gather information about app crashes and user interactions within the Internet Overseer app to analyze performance and user engagement with its features. Additionally, we collect identifiers for advertising purposes, such as the IDFA on iOS or the Advertising ID on Android. This data is crucial for assessing the app’s functionality and maintaining our free VPN service. Rest assured, we do not share this information with third-party advertisers.
For more information about our data analytics partners:
AppMetrica: https://metrica.yandex.com/ about/info/privacy-policy
Facebook: https://business.facebook.com/ privacy/explanation
Appsflyer: https://www.appsflyer.com/ product/data-privacy/
COMMITMENT TO PROTECTING YOUR PRIVACY
Protecting your personal data is our top priority, and we have implemented robust security measures:
Access to sensitive data is restricted to authorized personnel based on their roles.
VPN usage data is deleted from our systems 96 hours after collection.
Our privacy team regularly reviews and updates our policies to comply with current laws and regulations, ensuring your data is securely handled.
For any privacy-related inquiries, please contact support@internet-overseer.com, and we will respond within 48 hours.
COOKIE POLICY
We use cookies on our website to enhance functionality and improve your user experience in the following ways:
Session cookies are employed to store preferences and login information.
Google Analytics is used to track website performance and assess our marketing strategies. To learn more about how Google Analytics processes data, view their privacy policy here: https://policies.google.com/ technologies/types.
COMPLIANCE WITH GDPR
In accordance with the General Data Protection Regulation (GDPR), individuals covered by this regulation have the following rights:
The right to be informed about the data we collect, as outlined in this policy.
The right to request a copy of their data within 30 days.
The right to correct inaccurate or incomplete personal data.
The right to request data deletion, unless legal exceptions apply (e.g., for retaining financial records).
The right to stop the processing of their data.
The right to obtain data in a standardized format within 40 days.
The right to object to data processing, including any profiling or automated decision-making processes.
UPDATES TO THE PRIVACY POLICY
Please review this policy regularly for any updates. All changes will be published on our Service, with the latest update date noted. By continuing to use our Service after changes are made, you agree to the revised terms. If any changes significantly impact your rights, we will notify you in advance through service announcements, direct communication, or other appropriate methods.
CONTACT US
If you have any questions about our Privacy Policy, feel free to reach out to us at support@internet-overseer.com.